Privacy Policy | RadiantChart

1. Introduction

RadiantChart ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our services.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, and username.
Contact Data: includes email address and billing address.
Financial Data: processed via Stripe; we do not store full credit card details on our servers.
Usage Data: includes information about how you use our website, products and services.
Technical Data: includes IP address, login data, browser type and version, and operating system.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer and manage your account.
To process and deliver your order including payments, fees and charges.
To notify you about changes to our terms or privacy policy.
To deliver relevant website content and advertisements to you.
To use data analytics to improve our website, products, and marketing.

4. Data Sharing and Selling

We firmly believe that your data is yours. We do not sell your personal data to any third parties. We only share your information with trusted third parties to the extent strictly necessary to provide the basic functionality of our site and services. This includes sharing data with payment processors (such as Stripe) for secure billing, and identity providers for authentication purposes. These service providers are bound by strict confidentiality agreements and are prohibited from using your data for any other purposes.

5. Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. For more information about the cookies we use, please see our Cookie Policy.

6. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, and username.

Contact Data: includes email address and billing address.

Financial Data: processed via Stripe; we do not store full credit card details on our servers.

Usage Data: includes information about how you use our website, products and services.

Technical Data: includes IP address, login data, browser type and version, and operating system.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer and manage your account.

To process and deliver your order including payments, fees and charges.

To notify you about changes to our terms or privacy policy.

To deliver relevant website content and advertisements to you.

To use data analytics to improve our website, products, and marketing.

4. Data Sharing and Selling